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Language and Communication Help

photoIt is your right to be able to communicate properly and understand health matters. Find useful services and resources below.

National Relay Service
The National Relay Service External site link- 13 36 77 can help you communicate with services if you have a hearing or speech impairment. They provide a number of options, such as: internet relay calls, TTY and speech-to-speech.

Find equipment to aid communication in our section on aids and equipment.

Telephone Interpreting Service
It is important that you can communicate properly about personal and health issues. If you speak a language other than English, ask your health professional to arrange an interpreter. You will not have to pay.

The Telephone Interpreting Service External site link- 13 14 50 is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services. You will be asked in English which language is required, then you will be connected to an interpreter for that language.

Information in other languages
Translations are often available on government websites.

Multicultural Organisations
You can find a range of multicultural organisations on VITS - LanguageLink. External site link

Further useful links:

 

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